Frequently Ask Questions
Do you charge for delivery?
We offer free delivery to Mainland UK, except the following post codes: KY, DD, AB, PA, TR, PL, EX, SA.
We do not deliver to any offshore Islands including the following post code: GY, HS, IM, IV, JE, KW, PH, ZE and BT
We do not deliver to any offshore Islands including the following post code: GY, HS, IM, IV, JE, KW, PH, ZE and BT
Do you offer fabric samples?
Yes, we offer samples for almost all of our beds. You can order samples here.
When will my order be delivered?
We aim to deliver all order within 5 - 10 working days. We will contact you with a confirmed delivery date up-to 2 days before.
Can you assemble my bed?
Yes, you can opt for assembly when choosing the options for your bed. There is a fixed fee of £60 for this service.
Can you remove my old bed or mattress?
No, unfortunately we do not offer a removal service at the moment.
How can I return an item?
You can request a return to us by email: info@snooze-buddy.co.uk
Please note that we do not accept returns of items that have been fully or partially assembled.
For more information please see our returns policy here.
Please note that we do not accept returns of items that have been fully or partially assembled.
For more information please see our returns policy here.